1. Parties, scope and acceptance
This End User License Agreement (EULA) is between you and Frameleaf, Inc., a Wyoming corporation, with a correspondence address at 14 Wall Street, Suite 2000, New York, NY 10005, United States. It covers the independently developed Frameleaf applications for iOS and Android and their proprietary updates and documentation (Application). It does not replace the license for Frameleaf Library or any open-source component.
You accept this EULA through the acceptance process presented with the Application or its authorized marketplace distribution. We will make it available before acceptance and within the Application’s legal information. Any account-based Cloud Services also require acceptance of the Frameleaf Master Terms and applicable service schedules. You need not accept a paid Cloud subscription merely to exercise the base Application license described here.
A person accepting must have contractual capacity. Where permitted family access is available, a parent, guardian or authorized adult account holder is responsible for establishing that access lawfully. Your marketplace’s age and account requirements also apply. The Apple and Google addenda below apply only to the respective distribution channel and control any inconsistent provision within their required scope.
2. License grant and permitted connections
The proprietary Application is licensed, not sold. Subject to this EULA and applicable marketplace rules, Frameleaf grants you a non-exclusive, non-transferable license to install and use the lawfully acquired Application on devices you own or control, including permitted family or organizational sharing. For a lawfully acquired non-subscription version, the license to that acquired version continues unless terminated for material breach under Section 13; subscribed features last for their disclosed subscription term.
You may connect to a compatible self-hosted Frameleaf Library instance that you are authorized to access and may use separately purchased Frameleaf Cloud Services. Frameleaf does not currently host the operational Library. The Application may depend on a running Library, its administrator, supported server versions and network access. We do not guarantee compatibility with every unofficial, modified or obsolete server implementation.
The right to use the installed Application with a compatible self-hosted Library is not terminated solely because a separate Cloud subscription expires. Features expressly sold as subscription-only, remote relay entitlements, AI credits, backup access and other hosted services remain subject to their own terms. A purchase does not include future major paid editions unless expressly stated in the purchase description.
3. Proprietary restrictions and protected exceptions
Except to the extent permitted by law, an applicable open-source license or written permission, you may not copy or redistribute the proprietary Application, rent or sublicense it, sell access to it as your own product, or modify or derive its proprietary source through disassembly, decompilation or reverse engineering. You may not remove proprietary notices, impersonate the official Application, distribute a malicious modification, or bypass service authentication and payment controls to obtain unauthorized commercial resources.
These restrictions do not prohibit acts that cannot lawfully be restricted, legitimate interoperability or security research protected by law, accessibility use, ordinary backups of your authorized installation, or use and modification of separately licensed open-source code. They do not prohibit building a lawful independent client or competing service. Source availability does not grant access to other customers’ accounts, keys or paid infrastructure.
4. Device permissions and local content
The Application may request permissions needed for selected features, such as access to selected photos, the photo library, camera, microphone, notifications, local network, background tasks or location metadata. Before using a permission, Frameleaf will explain its purpose through the operating system or feature interface. Grant only the access appropriate to your intended use. You may change permissions through device settings; doing so can interrupt uploads, downloads, geotagging or background activity.
Selecting a photo for upload does not mean every photo on the device is selected unless you explicitly choose a whole-library or continuing-upload option. The Application will distinguish content copied to a self-hosted Library from content submitted to a Cloud AI operation or backup workflow. The administrator of a Library may have access to data sent there; Frameleaf cannot make that independently operated server private from its own administrator.
Local caches, downloaded originals, thumbnails and offline files can remain on your device. Removing an account, revoking a share or canceling Cloud service does not guarantee removal of copies already exported to the system photo library or another application. Use the provided cache controls and device security. A PIN-protected screen is not a representation that the underlying device storage is cryptographically inaccessible.
5. Uploads, edits, synchronization and deletions
Mobile background operation is subject to operating-system restrictions, battery state, permissions, connectivity and available storage. A queued item, thumbnail or progress indicator is not proof that a full original reached its intended destination. Review completed status and errors before deleting local originals.
A feature may synchronize, import, export or edit content, but its specific direction and deletion behavior must be explained before activation. Frameleaf will not treat an instruction to delete a local cache as an instruction to purge an off-site backup. A bulk destructive action must identify its scope and require an appropriate confirmation. Any automatic deletion or space-reclamation option must be separately enabled and state the conditions it uses.
Preserve originals when applying AI enhancements or potentially destructive edits. An undo facility may depend on retained originals, version history and the destination server. Unsupported formats, incomplete Live Photo pairs, external libraries, missing sidecars and mismatched database versions can affect results. The Application is not a promise that every device-specific editing format will transfer without loss.
6. Accounts and security
Use strong authentication and protect devices, sessions and recovery material. Promptly notify [email protected] of suspected compromise. Frameleaf may invalidate compromised commercial-service sessions or require a security update to reconnect to its Services. It will not remotely erase your self-hosted Library or change its AGPL rights merely to collect a commercial debt.
Biometric device unlock, where available, may be performed by the device’s operating system without Frameleaf receiving the underlying biometric template. Any different Frameleaf-operated biometric processing must be separately disclosed and is governed by the Biometric and Sensitive Features Notice. Do not assume that a device-unlock feature authorizes cloud face identification.
7. Privacy and open-source components
The Frameleaf Privacy Notice explains data processing associated with the Application and Cloud Services. Optional analytics, marketing, cloud AI and biometric processing require the applicable separate choices; this EULA is not blanket consent to them.
Open-source components are governed by their respective licenses. The notices accompanying each Application identify its open-source components and the applicable license texts and source offers. Those licenses control their components, including any right to modify, redistribute or reverse engineer them. An applicable copyleft obligation is not displaced by this EULA or by describing an Application as proprietary. Frameleaf claims ownership only of rights it owns or is authorized to license.
8. Purchases and marketplaces
The price and duration of paid features must be disclosed before purchase. Marketplace purchases are subject to marketplace billing, cancellation, refund and family-sharing rules. Direct purchases are governed by the Subscription, Billing and Refund Terms. A subscription does not cancel merely because you uninstall the Application. The interface will distinguish a direct Frameleaf subscription from one administered by a marketplace.
Frameleaf will not describe an external purchase route as permitted in every storefront or use this EULA as permission to bypass mandatory marketplace rules. Changes to those rules do not permit retroactive undisclosed charges or removal of non-excludable consumer rights.
9. Updates, compatibility and support
Frameleaf may provide maintenance, security and compatibility updates. Automatic updates depend on your device and marketplace settings. We may require a reasonably necessary security or protocol update for continued access to Cloud Services and will provide reasonable notice where feasible. A necessary urgent security response may be immediate.
We do not guarantee perpetual support for every device or operating-system version. Before ending support for a materially affected paid feature, we will provide reasonable notice and any remedy required by the Master Terms, purchase description or applicable law. The license to an acquired offline-capable version is distinct from an obligation to operate an online service forever.
Support is provided by Frameleaf, not the marketplace, except as required by marketplace rules. Contact [email protected]. For paid Google Play products, Frameleaf will meet applicable Google support-response requirements, including the response periods required by its distribution agreement. A response is not a guarantee that a complex problem will be resolved within that period.
10. Third-party services and content
You are responsible for complying with agreements for your device, mobile carrier, self-hosted server, identity provider and independently chosen integrations. Data and roaming charges may apply. External links do not imply endorsement. Frameleaf’s responsibility for its own selected processing subcontractors is not eliminated by calling them third parties.
Frameleaf Library is based on Immich. The native Applications are Frameleaf products, not official Immich applications. IMMICH is a third-party trademark. Frameleaf, Inc., Frameleaf Canada Inc. and their products are not affiliated with, sponsored by, endorsed by or officially associated with FUTO or the Immich project. Frameleaf’s application and marketing branding will not use the IMMICH logo.
11. Warranties and service standard
Frameleaf will exercise reasonable skill and care in supplying a paid Application and honor express purchase commitments and mandatory legal guarantees. Subject to those obligations, the Application is provided without a promise of uninterrupted operation, universal compatibility, complete error elimination or recovery of every missing file. It is not designed for safety-critical or emergency operation.
Where a paid Application materially fails to conform to its description or an applicable warranty, contact Frameleaf for the correction, replacement, refund or other remedy required by law and the relevant purchase terms. No disclaimer excludes a guarantee or remedy that cannot lawfully be excluded. The Apple warranty provision below separately applies to eligible App Store purchases.
12. Liability
The following applies subject to mandatory law. Neither party is liable for remote or unforeseeable loss, or consequential loss such as lost business profits, that is not a reasonably foreseeable direct result of its breach. Reasonable documented costs to restore or reconstruct data following a breach of an express Frameleaf data obligation are not automatically excluded merely because they concern data.
Frameleaf’s aggregate liability under this EULA is limited to the greater of USD 100 or the amount paid to Frameleaf for the affected Application and associated affected Services in the twelve months before the first event giving rise to the claim. For breach of Frameleaf’s confidentiality, data-security, deletion or expressly promised backup-preservation obligations, the aggregate cap is instead the greater of USD 1,000 or twice that twelve-month amount. The higher cap replaces, rather than adds to, the ordinary cap for those claims. The Master Terms prevent duplicate recovery for the same loss across documents.
These limits do not apply to fraud, willful misconduct, gross negligence where its exclusion is prohibited, non-excludable personal injury, statutory rights that cannot be limited, required refunds or other amounts expressly outside the Master Terms’ damages cap. No consumer indemnity is imposed by this EULA. Mandatory data-subject rights and applicable transfer-clause remedies are unaffected.
13. Termination and consequences
You may stop using and remove the Application at any time. Uninstalling does not itself cancel subscriptions or erase Cloud backups. Frameleaf may terminate the proprietary license for a material breach that remains uncured for 30 days after notice, or immediately where unlawful conduct or a serious security threat reasonably requires it. We will provide an explanation and review channel where lawful and feasible.
On valid termination, stop using and remove the affected proprietary Application, subject to mandatory marketplace rights and any lawful archival or evidentiary retention. Termination does not revoke rights under open-source licenses, transfer ownership of your media, permit remote destruction of your Library, or erase a duty to provide an applicable retrieval period for separately stored backups. Cloud suspension and deletion are governed by the applicable service documents.
14. Law, disputes and general provisions
For business customers, Wyoming law governs excluding its conflicts rules, and the state courts in Laramie County, Wyoming, or the United States District Court for the District of Wyoming, as jurisdiction permits, have exclusive jurisdiction, consistent with the Master Terms. For consumers, this choice does not deprive you of mandatory protections or any right to bring a claim before competent courts in your home jurisdiction. No mandatory arbitration, class-action waiver or jury-trial waiver is imposed by this EULA.
An unenforceable provision is severed to the extent permitted without rewriting mandatory rights. Failure to enforce one breach is not a waiver of others. Frameleaf may assign the EULA with a legitimate business transfer subject to preservation of your rights and applicable privacy protections; you may transfer the Application only as the marketplace and license permit. Notices and material amendments follow the Master Terms’ safeguards, with renewed acceptance where required. Required French-language consumer or adhesion terms will be provided before relying on a legally valid choice to contract in another language.
15. Apple App Store addendum
For an Application obtained through Apple’s App Store, the following applies notwithstanding an inconsistent provision above.
15.1 Acknowledgment and license scope
This EULA is between you and Frameleaf, not Apple. Frameleaf is responsible for the Application and its content. The license is non-transferable and limited to Apple-branded products that you own or control and use permitted by the applicable Apple usage rules, including access by other accounts through authorized Family Sharing or volume purchasing. This EULA will not impose rules inconsistent with the applicable Apple Media Services Terms and Conditions.
15.2 Maintenance and warranty
Frameleaf is responsible for any required maintenance and support; Apple has no obligation to furnish them. Frameleaf is responsible for applicable express and implied warranties to the extent not effectively disclaimed. If the Application fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price paid for the Application. To the maximum extent permitted by law, Apple has no other warranty obligation relating to the Application, and other claims, losses, liabilities, damages, costs or expenses attributable to that failure are Frameleaf’s responsibility.
15.3 Claims and intellectual property
Frameleaf, not Apple, is responsible for addressing claims by you or a third party concerning the Application or your possession or use of it, including product liability, failure to comply with applicable legal or regulatory requirements, and consumer-protection, privacy or similar claims. This EULA does not limit Frameleaf’s liability beyond what applicable law permits.
If a third party claims that the Application or your possession and use infringes its intellectual-property rights, Frameleaf, not Apple, is responsible for investigating, defending, settling and discharging that claim, subject to applicable law.
15.4 Compliance and third-party terms
You represent that you are not located in a country subject to a United States government embargo or designated by that government as a terrorist-supporting country, and are not on a United States government list of prohibited or restricted parties, to the extent these representations are applicable and lawful. You must comply with applicable third-party terms when using the Application, including wireless data agreements.
15.5 Contact and beneficiaries
Developer: Frameleaf, Inc., 14 Wall Street, Suite 2000, New York, NY 10005, United States. Contact for questions, complaints or claims: [email protected]. Legal requests and formal legal notices: [email protected]. Website: frameleaf.app. Telephone: +1 (332) 287-1911.
Apple and its subsidiaries are third-party beneficiaries of this EULA. Upon your acceptance, Apple has the right, and is deemed to have accepted the right, to enforce this EULA against you as a third-party beneficiary.
16. Google Play addendum
For an Application obtained through Google Play, this EULA is between you and Frameleaf; Google is not a party and assumes no liability or obligation under it. The applicable Google Play terms govern your use of the marketplace. Where this EULA conflicts with the Google Play Developer Distribution Agreement, that distribution agreement controls to the extent required for the distribution.
Your rights include the use, family sharing and continuity rights required by Google for the acquired product. Separately identified subscriptions and online-service entitlements remain subject to their disclosed duration and Google’s applicable rules. Frameleaf will not retroactively charge for continued use of a version distributed free where Google prohibits doing so.
Frameleaf is responsible for Application support and product obligations allocated to it under the Google agreement. Google-administered billing, cancellations and refunds follow Google’s procedures, without excluding legal rights against the responsible seller. No provision makes Google responsible for Frameleaf’s promises or requires Google to defend claims for Frameleaf.